Open Minded- Some people get really stuck in the way they have done things and you have to help them being open minded. It is helpful for you to be understanding in this process and show them how a open mindset can allow for growth.
Innovative- Helpful to be able to come up with new solutions to old problems.
Good Communicator- In order to change someone’s routine you have to convey your improvements in a way that they will accept it. You will need to be persuasive and convincing on how it will help.
You will most likely need a bachelors, and sometimes a masters, in business or a related field.